How to Order

Call 01270 766660 for assistance between 8am – 4:30pm, Monday-Friday.

Ordering Online
To place an order online, browse our website, choose the product you wish to purchase, and add it to your basket!

Once you are ready to pay, select your basket and click checkout.

Orders can be placed online on account with a company purchase order number or valid account reference.  Please call our Sensory Team for further details.

Ordering by Post, Fax, or Email
Please send written orders stating all details of the items required, including; Product Code, Description, Price, Quantity, Colour and Quotation Number (if applicable), and then post, fax, or email you order note to:

Rhino Sensory UK Ltd
Millbuck Way
Springvale Industrial Estate
CW11 3HT

Fax 01270 753330

Health and Education Authority order forms may be used, or you may wish to write down the details clearly on your own headed paper. Please do not forget to state the delivery address and who will be responsible for payment of the invoice.

Ordering by Telephone
Orders can be accepted over the telephone provided that an official order number is given or an immediate payment is arranged. Please try to ensure that when ordering you are able to state the product code, description, the price and the quantity required.

VAT Exemption
The majority of our sensory equipment and resources are applicable for VAT exemption (shown by a green tick under the product name). If you are an individual or a registered charity eligible for zero rated VAT, please contact us for a VAT Exemption Form. If you are in any doubt as to whether you are eligible to receive zero-rated for VAT goods, you should consult Notice 701/7 VAT relief for disabled people, or contact the National Advice Service on 0845 010 9000 before signing the declaration, as there are penalties for making false declarations.