Rhino’s service was excellent, very attentive, quick to respond and accommodated all of our needs.
Gemma Horsfield, Mossbrook School
I ordered a new mattress for the Sensory Room in our Day Centre for Adults with Learning Disabilities. Rhino’s customer service was excellent – a big thank you to Lauren and Kathryn for all their help with measurements etc. They were both very professional and responded to any queries I had straight away. The mattress is very well made and of really good quality. I will definitely be ordering items from them again. Their prices are very competitive too.
Karen Picton, Dumfries & Galloway Council
We’re absolutely delighted with our new sensory room. I’ve been really impressed with the whole process from start to finish. Everyone at Rhino has been really friendly, helpful and efficient.
Catriona Cambell, East Park
Can I also say how great Mike and his other team members were? We were very impressed with Rhino’s service, and I would highly recommend you in the future.
Katie Willis, St Margaret’s at Troy Town CE Primary School
My daughter uses her Sensory Voyager every day; it’s the best thing we have bought for her! Rhino was very helpful in assisting me in selecting the right solar projector for her, offering friendly, professional advice and always answering my emails promptly.
Paula Drinkall, Private Customer
I received thoughtful and kind service from Megan and her colleague.
Ela, Private Customer
Our complete experience was excellent, and our after-sales assistance was of a very high standard. Thank you!
Amanda Osmound, Private Customer
We are very satisfied with Rhino’s service. They’re efficient and friendly, and their service team are professional and approachable.
Julie Fisher, Bristol Children’s Hospital
Rhino UK is fab. They have been very supportive and have helped us to create beautiful interactive sensory rooms.
Emily Sibthorpe, Little Miracles
Thank you so much. What a remarkable service you provide. I’ve been spreading the word! I am so grateful to be getting the sensory items in time for my son’s birthday… if I could, I would send some cake!
Pam Robertson, Private Customer
The whole experience, from communications in the planning stage, advice and measurement, to installation, was smooth and professional. We’re really happy with the quality and end result and wouldn’t hesitate to recommend Rhino.
Private Customer, Bristol
Thank you, Rhino! Your response was excellent, the design was practical, and the room looks fantastic… I can’t keep the staff out of it!
R Barber, Play Specialist, Royal Blackburn Hospital
We are delighted with the room and can’t wait to use it!
The Walton Community Centre
I would like to take this opportunity to convey that the service Frimley Park Hospital has received from Rhino, with the installation of an interactive wall within our Paediatrics Department, has been outstanding. Rhino’s professionalism is reflected throughout their sensory departments, from their sales representatives to their installation team.
Capital Projects Manager, Frimley Park Hospital
Just a note to thank you for your support in working with me & my team to identify toys & resources that are compatible with our infection control policy. As you are aware, the guidelines were drawn up to protect the children in regard to infection control and health & safety requirements. It is really helpful to have had you coming along to carry out demonstrations of toys which comply with our policy. I am particularly grateful that you identified items which were not compatible with our guidelines when we placed our order and then went the distance to adapt the contents of the activity box to meet our needs.
I also wanted to thank you for your flexibility and response to the many wards/departments you have worked with here at Alderhey over the past few months. The direct approach & flexibility in attending the hospital is very much appreciated!
J Sellers, Acting Play Manager, Alder Hey Hospital
The sensory room is a fantastic asset to the children’s unit here. Thank you to Rhino UK for your clever design and full range of sensory activities, creating a pleasant, relaxing and stimulating environment. It has been put to great use since being installed in June, and all our children (all ages and abilities) have had the opportunity to use the room.
K Butler, Play Specialist, Royal Blackburn Hospital
Many thanks for all of your hard work and dedication, and most of all, your patience with the demands of our new Paediatric Burns Unit. It’s all very exciting, and the Rhino resources and equipment look fantastic. Have a well-deserved Christmas and a very Happy New Year in 2013!
S Aylott, Play Specialist, Chelsea & Westminster Hospital
Please pass on my thanks to your team for their hard work – the room is looking very good.
D Nuttal, Manager, Rachel House Hospice
I can confirm I have worked with Rhino and found their service to be helpful and professional, and their service is of a very high standard. Before and after care is excellent, and prices are competitive. As we place all our orders through a main contractor, communication between our companies and the contractor is essential, and I have received feedback to say they had no problems, Rhino installed on time, with minimum fuss. Overall a professional company and a pleasure to work with.
M Rishton, Interior Designer, Lancashire Council
My experience dealing with Rhino UK has been excellent, and I would not hesitate to recommend them to anyone wanting a quality service regarding sensory equipment. The whole team at Rhino have a friendly, hands-on attitude, and nothing is too much trouble for them. Our process from enquiry to installation has taken around 18 months and has gone through numerous amendments and hold-ups, but Kevin has shown infinite patience during this time, and we now have the beginnings of a fabulous new sensory room! I am confident that we will return to Rhino in the future when we are ready to develop the room further. Thank you so much!
L Barrow, Manager, Middlewich Childrens Centre
I feel that the product has been very successful here at Forest Hospital, it has offered a pathway into therapeutic engagement with our patient group. The fact that the voyager can be moved into any area is a massive plus for us, and it enables patients to gain access if they are unwilling to attend a snoezelen type environment. The picture projection has been very well received also, some of the guys really enjoy watching the colours and the birds. The lights and bubble tube are a huge success for our client group, watching the changing colours and the bubbling the water has a curious calming effect. It was a pleasure to be able to discuss the product before buying with an experienced member of your team, there was no pressure to purchase and was a very pleasant experience throughout.
L Stupple, Manager, Barchester Hospital
We are delighted with our sensory room which was commissioned today. Rhino UK have been endlessly patient in dealing with us, the cogs can turn very slowly sometimes.
L Bicket-Dumen, Play Specialist, Yorkhill Hospital
Thank you so much for your fantastic customer service, we are really enjoying our sensory voyager.
C Steele-Jones, Manager, Honeypot Charity
I would recommend Rhino UK as they were brilliant at finding the correct equipment for my daughters sensory room with a no hassle sales approach. Everything from the first phone call to the final handover was very professional. Well done.
Mr Rogers (Parent), carehome.co.uk
The installation went great and we’re already in and using the equipment… I couldn’t resist! The gentleman who fitted the sensory room was a pleasure to have in school, he was polite, clean and was able to contend with our children knocking on the door every few minutes.
A Snowdon, OT, The Dales School
We have had our sensory room two years now and it’s as good as new. It is used every day by the children who attend our Play and Development centre. It’s so versatile; we use it for quiet sensory sessions and for more energetic rough and tumble play. The children really love it and each benefit from the room in their own individual way. The after sales service has been second to none and the quality of the product meets fully with our strict Infection Control policies. A big thank you once again to all at Rhino UK.
S Harpur, Play Co-Ordinator, Chesterfield Hospital
As Activities Co-ordinator a Rachel House Children’s Hospice I am responsible for the play and recreational areas within the hospice and in 2010 felt that our Multi-Sensory Room was in need of a total make over. I invited 4 leading companies that design, manufacture and install such environments of which Rhino was one, to visit the hospice and submit a design to meet our specific remit. I was particularly impressed by the team from Rhino in there willingness to listen to our requirements and suggestions and then in providing us with a design that was both innovative, exciting and fitting the exacting needs of our client group. After being awarded the contract Rhino lived up to expectation by completing the work efficiently as scheduled and at a competitive cost. We now have a superb Multi-Sensory Room which is loved by all our children and I would have no hesitation in working on future projects with Rhino and would gladly recommend there services to others care settings.
A Blair, Activities Co-Ordinator, Rachel House Hospice
We are really pleased with our newly fitted sensory room. The customer service is great and that is what makes a huge difference to us knowing that you a phone call or email away. You deal with requests promptly. The mobile sensory voyager unit is amazing. We will want more! Thank you to you, Steve and the wider Rhino team.
J Ambrose, Play Specialist, Kings College Hospital
Thank you for the prompt and efficient delivery of the Rhino Trolley. We are very pleased with it. You may like to look at the following website where we posted an article of the trolley being used.
V Hanton, SENCO, Royal Free Hospital School
The Sensory Voyager is a roaring success. I took it to a ‘mainstream’ (almost) four year old on traction at 8.30am and he is STILL playing with it now, at 10.30am! Running the fibre optics through his toes, hiding under them, changing the bubble tube’s colours and just having a great time. This age group is quite difficult to cater for when in a restricted to a bed, so this is ideal. I can’t wait for the next child with additional needs to come in so I can use it on that child too. I would HIGHLY recommend this item to any organization large or small.
T Hull, Play Specialist, Good Hope Hospital
Olivia and her family are really pleased with the sensory voyager, and said the people who came to install it were great.
Victoria, Starlight Charity
Thank you to Rhino for the excellent service you have provided. The Sensory Room is brilliant and provides a variety of sensory experiences. I have received some excellent feedback from other staff, professionals, children and parents. The installation was stress free and very professional; all equipment is of a high quality. I would recommend you to other Children’s Centres & other services for the quality of work and experience.
Linda Dunn, Outreach Manager, Kingsland Centre
Great Customer Service
Grazina McCarthy, Evelina Hospital School
Rhino UK have been extremely efficient & supportive in many ways to the new Children’s Hospital and providing effective, easy to use equipment alongside training for our play specialists. They’re team are always willing to help and are extremely quick at responding. Thank you very much Rhino!
F Binns, Play Specialist, Royal Manchester Children’s Hospital
Just a note to say thank you for the fish. The children enjoyed setting them free in the bubble tube.
Play Specialist, Hinchingbrooke Hospital
Rhino UK provided a prompt service. Everyone loves the sensory tubs.
Pebble Brook Children’s Centre
Rhino UK offers a reliable and good level of service with competitive pricing.
M Swain, Head Teacher, Springfield Special School
The sensory equipment has transformed a small, unused room, into a fantastic space for children and parents to relax and spend quality time together. Rhino UK were extremely efficient and helped us plan the appropriate resources needed for the room.
Centre Manager, Greenfields Children’s Centre
We have two voyagers on-site and they have been a valuable asset to us.
Great Ormond Street Hospital
As children are coming out of sedation, the sensory trolley helps to stimulate them and lets them readjust. Some children can get quite upset about going to theatre but the trolley means they wake up to a nice experience.
C Jenkins, Play Specialist, St Mary’s Hospital
I just wanted to send a quick ‘thank you’ message to the Rhino team for all of your help and support in creating our sensory space. The installation was completed yesterday and looks beautiful. I would like to send a special ‘thank you’ to the installer Scott. He was so polite, friendly, and professional and went above and beyond to work with us to make the room perfect. He’s amazing! A huge thank you from the Mount Pleasant Lane team. We look forward to working with you again in the near future.
Lindsay Lakhani, Mount Pleasant Lane School
We are absolutely delighted with the SI room – a massive thank you to you all! Andy and Josh completed the installation with such professionalism and were incredibly approachable to staff and students.
Shauna Garrity, OT Lead at Northern Counties School
I would like to say thank you to you all. The children absolutely love the sensory room! The men who came to install the room were lovely and did a fab job!
Kelly, Millom Stepping Stones Nursery
We are so proud of our new Sensory Room at Miriam Lord and delighted that it is now finished and in use. It is a much needed resource and we can’t wait to see children accessing it to support their needs. A big thank you to Rhino UK – we love it!
Miriam Lord Primary School
I’d like to say thank you for all the work done, our sensory room looks great, and the staff love it. Thank you to Mike as well; he is a credit to your company. I’ll recommend Rhino to anyone asking about sensory rooms.
Alan Palmer, Estates Manager at Ysgol Maes Y Felin
Words cannot express how efficient and caring Julian was on Friday. He really went above and beyond to pay attention to details, and we felt like he’s as invested in the success of our sensory room as we are! Once again, huge thanks to your wonderful member of staff, Julian.
Cathy, Private Customer